General information / terms of payment:
All orders are subject to product availability. We carry both live inventory and manufacturer ordered firearms. Please allow up to 10 days from the time of purchase before we ship your firearm to you, or before your item is ready for pickup. Please call us at 608.721.4212 to schedule a time to pick up your new firearm.
How we ship:
HIGHLANDER FIREARMS products are shipped via Fedex, UPS or U.S.P.S., but other carriers might be chosen at the time of the order depending on the product and customer requests.
All orders are shipped via our carrier of choice depending on the item ordered, Monday through Wednesday. Orders received after 4:00 p.m. (Central Standard Time) will be processed the following business day. Orders received Wednesday through Sunday will process and ship the following Monday-Saturday(1-10 business days). Your shipment tracking number will be available once your order ships. After your order is placed, should you have questions, please call 608.721.4212. The bottom line is we try to get your order shipped out as soon as we can, but inventory levels, where the firearm is shipping from and which carrier method chosen all play a role in how fast we can ship your firearm.
Items offered on our website are only available for delivery to addresses in the United States. We are sorry, but due to the nature of the products we sell, we cannot ship to Canada, other foreign countries, or to APO, FPO, and P.O. Box addresses.
Promise of quality:
We promise to take the steps to ensure that our products are of the highest quality and will arrive safely, if the correct address has been provided.